FAQs

Frequently Asked Questions (FAQs)

1. What is Radiant Protocol?
Radiant Protocol is a system-based skincare approach that combines advanced LED light therapy with targeted serums. Instead of random routines, our protocols are structured to work together for maximum effectiveness and visible results.

2. How is Radiant Protocol different from traditional skincare?
Traditional skincare often focuses on individual products. Radiant Protocol focuses on a complete system — where each product is designed to complement the other, enhancing overall performance and delivering more consistent outcomes.

3. How do I use the Radiant Core LED Light Therapy Mask?
Use the LED mask on clean, dry skin before applying your serum. Follow the recommended session time provided with the device. After your session, apply your selected serum to enhance absorption and results.

4. Can I use the serums without the LED mask?
Yes, our serums are effective on their own. However, for optimal results, we recommend using them as part of the full Radiant Protocol system.

5. How do I choose the right serum?

  • Radiant Clarity Serum is designed for improving skin clarity and reducing the appearance of blemishes.

  • Radiant Renewal Serum focuses on skin renewal, helping improve texture and overall radiance.

You can also alternate or combine protocols based on your skin goals.

6. How long does it take to see results?
Results may vary depending on your skin type and consistency. Many users begin to notice visible improvements within a few weeks of regular use.

7. Is LED light therapy safe?
Yes, LED light therapy is a non-invasive and widely used skincare technology. Our device is designed with safety in mind and intended for regular at-home use.

8. Can I use Radiant Protocol on sensitive skin?
Our products are designed to be gentle, but we always recommend performing a patch test before full use, especially if you have sensitive skin.

9. How often should I use the products?
For best results, follow a consistent routine. The LED mask can typically be used several times per week, while serums can be applied daily as part of your skincare regimen.

10. Are your products suitable for all skin types?
Yes, Radiant Protocol is designed to support a wide range of skin types. However, individual responses may vary depending on specific skin concerns.

11. Do your products contain harmful ingredients?
We focus on high-quality, skin-supportive formulations. Our products are developed with performance and safety in mind.

12. Can I use Radiant Protocol with my existing skincare routine?
Yes, Radiant Protocol can be integrated into your current routine. However, for best results, we recommend keeping your routine simple and aligned with our system.

13. How do I store the products?
Store your serums in a cool, dry place away from direct sunlight. Keep the LED device clean and stored safely after each use.

14. Do you offer returns or exchanges?
Please refer to our Return Policy page for detailed information regarding returns, exchanges, and eligibility.

15. How can I contact customer support?
You can reach our support team through the Contact Us page. We’re here to assist you with any questions or concerns.